Author: Jeff Farris

LOGO

www.yourcompany.com

Introducing Your New IT Portal
Everything IT in one convenient spot.

Key Benefits

Improve Productivity Enjoy a functional suite of tools that are designed to make your staff work smarter and more efficiently.
Get What You Need Shop for the IT services you need at your own pace with a complete service catalog that’s always up-to-date.
Decrease Clutter Make sense of IT reports and data that are visible within one centralized location, available whenever you need them.

Save Time Experience faster ticket resolutions powered by intelligent routing to get you and your team back to the work that really matters.
Increase Transparency Gain business-focused insights into your technology and see exactly what we’re doing for you.
Enhance Security Train users with customizable courses and knowledge articles to give your staff the skills they need to prevent threats.

Key Capabilities

Cloud Applications Menu Get centralized access to all of your cloud-based applications while helping everyone see all the tools that are approved and available for them to do their job. Curb one-off cloud purchases and multiple solutions to the same problem. Customize and assign menus by groups within your organization.

Shared Office 365 Calendars Select specific Office 365 calendars to share with everyone in the company and make it easy to keep everyone on the same page for holidays, events, important reminders and more. The portal instantly updates as the Office 365 calendars are updated.

Company Directory See all of your company staff, vendors and important contacts in an always up-to-date location. Automatically synchronizes with Office 365, so there is no need to retype company information. Provides convenient links to email and Microsoft Teams chat.

Centralized Messaging Make it easy to keep everyone informed without wondering if messages get seen when using multiple company message options. The portal provides clear reporting on who has seen your messages. With it, you can send messages by group and schedule messages in advance.

Knowledge Base and Training Centralize all of your important company information in one location. Since data can be stored in numerous Office 365 locations and websites, the knowledge base provides an easy way to direct people to the right resources. Plus, in the University section, you can add your own references and courses to keep everyone trained and up-to-date.

Consolidated Service Portal Sort out the confusion between what your IT provider does and what is done by internal staff. Problems and services can be identified, tickets created and then routed for outside assistance or in-house resolution. It can even provide for in-house approval before routing outside your company.

Infrastructure Reporting See your IT assets including workstations, applications, domains and servers to track their usage and allocation. Provides important insights that help you determine utility, currency, productivity and security of your infrastructure and make business-based decisions on how they are utilized– all integrated with smart policy monitoring for daily alerting.

Policy Monitoring and Compliance Review and determine your own policies for many issues related to how your IT infrastructure is used including allowed applications, security restrictions, data restrictions, data protections, compliance requirements and more so that you can put in place corporate policy safeguards that protect your company, employees, investors and owners.

YOUR CONTACT INFORMATION

Cloud Account Management for MSPs and CSPs.

Want more details?
If you’re interested in learning more about the portal, be sure to contact your account manager to get more details.
www.yourcompany.com